Privacy policy
Last updated: August 25, 2026
This Privacy Policy sets out how Maria & David (the "Site", "we", "us", or "our") gathers, uses, and shares your personal information when you browse the Site, use our services, place an order at mariadavid-newyork.com, or otherwise get in touch with us (together, the "Services"). Throughout this Privacy Policy, "you" and "your" mean you as a user of the Services, whether you are a customer, a visitor to the website, or another individual whose information we have collected.
Please read this Privacy Policy in full. By accessing or using any part of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with it, please do not use or access the Services.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time, whether to reflect changes in the way we work or for operational, legal, or regulatory reasons. When we do, we will publish the updated version on the Site, change the "Last updated" date above, and take any further steps the law requires.
What Personal Information We Collect
Where we say "personal information", we mean information that identifies you, relates to you, describes you, or can reasonably be connected to you.
Information you give us directly:
- Contact details, including your name, address, and email address
- Order information, including your name, billing address, shipping address, payment confirmation, and email address
- Account information, including your username, password, and other details used to keep your account secure
- Customer support information, including whatever you choose to write to us
Some features may require specific information from you. You can choose not to provide it, though that may stop you using those features.
Information we collect about your usage:
We gather certain information automatically about how you interact with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include how you reach and use the Site, your device, your browser, your network connection, your IP address, and other details of your interaction with the Services.
Information we get from third parties:
We may receive information about you from vendors and service providers who collect it for us, including our ecommerce platform and our payment processors. Payment processors collect payment details such as bank account or card information and billing address in order to take your payment and fulfil your orders.
How We Use Your Personal Information
Providing products and services. We use your personal information to deliver the Services and perform our contract with you: taking payment, fulfilling orders, sending you notices about your account, purchases and returns, creating and managing your account, arranging shipping, and handling returns.
Marketing and advertising. We may use your personal information to send marketing messages by email and to show you advertising for our products, including tailoring the advertising you see on our Site and elsewhere.
Security and fraud prevention. We use your personal information to detect, investigate, and act on possible fraudulent, unlawful, or malicious activity. If you register an account, you are responsible for keeping your credentials safe. If you think your account has been compromised, contact us straight away.
Communicating with you and improving the service. We use your personal information to provide customer support and improve the Services.
Cookies
We use cookies to run and improve the Site, including remembering your actions and preferences, and to run analytics that help us understand how the Services are used.
We use the following third-party cookies:
- Google — Google Analytics for site analytics, and Google Ads for advertising and conversion measurement
- Shopify — essential cookies for cart, checkout, and site functionality
Most browsers accept cookies by default, but you can set yours to remove or reject them. Removing or blocking cookies can affect your experience and may cause parts of the Services to work incorrectly. Blocking cookies may not fully prevent information being shared with our advertising partners.
How We Disclose Personal Information
In certain circumstances we may disclose your personal information to third parties:
- Vendors and service providers who perform services for us, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping
- Business and marketing partners who provide services and advertise to you. They will use your information under their own privacy notices
- Where you direct or ask us to share information, or otherwise consent
- In connection with a business transaction such as a merger, to comply with legal obligations including subpoenas and search warrants, to enforce our terms of service, and to protect or defend the Services and our rights
We disclose the following categories of personal information:
- Identifiers, such as basic contact details and certain order and account information, shared with vendors and third parties who perform services on our behalf
- Commercial information, such as order and customer support information, shared with business and marketing partners
- Internet or similar network activity, such as Usage Data
- Geolocation data, such as location determined by IP address
We do not sell your personal information. We do not use or disclose sensitive personal information without your consent, or to infer characteristics about you.
Third Party Websites and Links
The Site may link to websites run by third parties. If you follow a link to a site we do not own or control, review its privacy and security policies. We are not responsible for the privacy or security of those sites.
Children's Data
The Services are not intended for children and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has given us their personal information, contact us using the details below and we will delete it.
Security and Retention of Your Information
No security measure is perfect, and we cannot guarantee perfect security. Information you send us may not be secure while in transit. We recommend against using insecure channels to send us sensitive or confidential information.
How long we keep your personal information depends on whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights below. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline a request where the law permits.
- Right to access or know — request access to the personal information we hold about you, including how we use and share it
- Right to delete — request that we delete the personal information we hold about you
- Right to correct — request that we correct inaccurate personal information
- Right of portability — receive a copy of your personal information and ask us to transfer it to a third party
- Right to opt out of sale, sharing, or targeted advertising — direct us not to "sell" or "share" your personal information, or to stop processing it for targeted advertising
- Restriction of processing — ask us to stop or limit our processing
- Withdrawal of consent — withdraw your consent where we rely on it
- Appeal — appeal our decision if we decline to act on your request
- Managing communication preferences — opt out of promotional emails at any time using the unsubscribe link
To make a request, email support@mariadavid-newyork.com or write to us through our contact page.
Complaints
If you have a complaint about how we handle your personal information, contact us using the details below. If our response does not satisfy you, depending on where you live you may have the right to appeal our decision, or to raise your complaint with your local data protection authority.
Contact
Store Name: Maria & David
Business Address: 2108 N St, Ste N, Sacramento, CA, 95816-5712, USA
Email: support@mariadavid-newyork.com
Phone: +1 951 717 7926
Business Days: Monday to Friday, 8:00 AM to 5:00 PM (ET)
Replies within 24 hours on working days.